FAQ's

Yes, we proudly offer free global shipping on all our products! We understand how important it is for our customers around the world to receive their purchases without the added worry of shipping costs. Our free global shipping ensures that everyone, no matter where they are located, can enjoy our products without additional charges.

We understand how important it is to receive your orders promptly. Here's a detailed guide to our shipping times, tailored to your location:

• Australia: For our customers in Australia, shipping typically takes between 4 to 6 business days. We ensure that your orders are processed swiftly so that you can enjoy your purchase as soon as possible.
• USA: Customers in the USA can expect their orders to arrive within 7 to 10 business days. We work closely with our shipping partners to minimize wait times and ensure a smooth delivery process.
• International: For our international customers outside of Australia and the USA, shipping times are generally between 7 to 12 business days. We strive to provide the fastest possible service, keeping in mind the complexities of international shipping.

If your order hasn't arrived within the expected delivery time, please contact our customer service team. We're here to help resolve any issues and ensure you receive your order promptly.

We accept returns within 30 days of receipt, provided the items are in their original condition, with tags attached and in their original packaging. Returns are subject to our review and approval.

To return an item, please contact our customer service team to initiate the return process. We will provide you with a return shipping label and instructions on how to send your item back to us.

All returns within Australia are free of charge if the order is within 30 days. For international returns, the customer is responsible for the return shipping costs.

To exchange an item, please contact our customer service team to initiate the return process. We will provide you with a return shipping label and instructions on how to send your item back to us.